Refund policy

Returns and exchanges are allowed within 14 days of purchase. Proof of purchase is required for all returns. Return shipping is not provided. 

Please contact us at hello@airem.com with any questions.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue.

Unfortunately, we cannot accept returns on sale items or gift cards.